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Frequently asked questions

 If you have a question that is not answered below, please feel free to contact us at: or by telephone at 01422 403301.

Yes, all uPVC profiles and panels, door slabs and glazing units supplied by Plaxway Ltd carry a comprehensive guarantee for a period of 10 years from the date of installation. In addition, any frames in which we have installed units are also covered for the 10 year period.

We will supply you an accurate quote, so there are no unexpected surprise, and work with any budget you have to ensure you receive the best possible product.


The size of the project will determine the duration of the installation period. Before any work begins we will go through detailing how long the job will take from start to finish, and make sure you are happy with the timeframe.

We have been in business since 1988. We started in plumbing and electrical maintenance, before transitioning into energy effieciency. We aim to give our customers the best possible service by listening to their needs, and offering them the appropriate energy solution.

Virtually none whatsoever! More so than any other factor or advantage, uPVC windows and doors are infamous for their incredibly low-maintenance sensibilities that makes them easy to look after. You’ll never need to spend vast amounts of upkeep to them in order to keep them looking good and performing well.

Depending on how efficiently they are installed, uPVC windows and doors have an average life expectancy of around three decades. This is without the need to ever regularly maintain them, representing a sound investment that lets homeowners enjoy a “set and forget” mentality well into the future.


uPVC is highly configurable and flexible, that it doesn’t matter what style or age property you live in, they can be tailored to suit.

Some windows, such as timber systems, will need decorating and finishing after installation to be kept working at their optimum levels of performance. Finding out if you will need to decorate a window after it has been installed will save you a lot of time, money and hassle in the long run.


We have a large base of happy clients. Our testimonials page has feedback. If you require any further references, please feel free to ask us for more.

You can do, but it’s not something we would recommend as there is a good chance it won’t look very good. If you really want to paint your frames then you can buy uPVC primer that makes it easier to paint onto, but once it’s done it’s almost impossible to return to original unpainted effect.