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Our guide to keeping you safe

Here at Plaxway Ltd we are committed to keeping our staff and customers safe. On this page you will find out how we are implementing safety measures to reduce risk of infection.

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Sales appointment

Following government advice and guidelines, we are able to safely carry out consulatations, demonstrations and answer any questions in your home whilst keeping yourself and our staff safe.

Sales appointment
Following government advice and guidelines, we are able to safely carry out consulatations, demonstrations and answer any questions in your home whilst keeping yourself and our staff safe.

Our staff will:
Your safety at these difficult times is our number one priority and to ensure that, we will:

  • Assess any staff that visit your home are free from COVID-19 symptoms
  • Keep up-to-date on government advice
  • Sanitise our hands before entering your premises
  • Thouroughly disinfect product samples before bringing them into your home
  • Supply you with sanitary gloves if you wish to handle the samples
  • Wear the correct PPE

To minimise risks, please could you:

  • Keep a distance of 2 metres from our advisor
  • Keep your home as well ventilated as possible
  • Avoid having vistors arriving at time of appointment

Before the appointment
Please let us know if anyone in the household is deemed high risk, self isolating or have started displaying symptoms of COVID-19.

We will ensure our staff wear appropriate PPE equipment at all times during the home visit.

If you have any queries or concerns, please contact us and we will do everything we can to help alleviate any worries you have.

On the day of the appointment

  • We will arrive at your home on the agreed day and time
  • We will confirm that neither our staff or anyone in your household is displaying symptoms of COVID-19
  • We will ask you to direct us to a part of your home where we can discuss your requirements in a safe manner
Energy efficient glass installation from a name you can trust
Improve the energy efficiency and security of your home.
See our full range of services

Installation

We are able to carry out installation at your property following safety guidelines.

We will:
Assess any staff that visit your home are free from COVID-19 symptoms

  • Keep up-to-date on government advice
  • Sanitise our hands before entering your premises
  • Thouroughly disinfect product samples before bringing them into your home
  • Supply you with sanitary gloves if you wish to handle the samples
  • Wear the correct PPE

All we ask of you:

  • Keep a distance of 2 metres from our advisor
  • Keep your home as well ventilated as possible
  • Avoid having vistors arriving at time of appointment
  • Isolate any pets
  • Avoid handling any materials or equipment used during the installation

Before the appointment
Please let us know if anyone in the household is deemed high risk, self isolating or have started displaying symptoms of COVID-19.

We will ensure our staff wear appropriate PPE equipment at all times during the home visit.

If you have any queries or concerns, please contact us and we will do everything we can to help alleviate any worries you have.

On the day of the appointment

  • We will arrive at your home on the agreed day and time
  • We will confirm that neither our staff or anyone in your household is displaying symptoms of COVID-19
  • We will ask you to direct us to a part of your home where we can discuss your requirements in a safe manner
Handwash

What we offer:

  • A high quality product and service, with a bespoke system
  • Designed to meet your needs
  • Free no-obligatory survey
  • Open and honest approach, what we quote is what you pay